Frequently Asked Questions.

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What to expect at TerramorKid running down boardwalk

We understand that for many of our you, this will be your first stay at an outdoor resort and may be your first glamping experience. Our friendly staff is here to make sure your trip is as adventurous or relaxing as you want to make, with some added surprises.

To help you plan, we’ve compiled a few of our most frequently asked questions below. If you don’t find what you are looking for, please feel free to contact us.

We look forward to welcoming you to our very special place in Bar Harbor. See you soon!

How do I make a reservation?

It’s easy! Simply click Reserve Today to go directly to our online reservation page, or call 207-288-7500 and one of our friendly team members will assist you. Need something special? No problem, you can leave a note in your reservation to let us know of any special needs, celebrations or expectations. Reserve Today

Is Terramor dog friendly?

Yes! We love dogs and believe there is no better way to explore nature than with your family and friends – including your four legged ones. Your pup will be welcomed with a doggy bag and lots of love. There is also a Puppy Park where they can play off leash! We do have a $30 fee per pet, per night.

What’s inside the tents?

All of our tents come fully furnished with linens, towels, lanterns, ceiling fans and more. They all have electricity and WiFi and are stocked with Pendleton blankets, coffee mugs, wine glasses, pour over coffee, a on floor heater, and so much more. See more here

When Are You Open? We open for the season May 17, 2024. Our season ends October 20, 2024 due to the colder winter months. You can make reservations now  here.

What is Your Cancellation Policy?  Cancellations and/or changes to a reservation must be made 7-days prior to your arrival to avoid a 1-night tent charge, plus tax. Group cancellations must be made 30-days prior to the arrival date. Cancellations made after the 30-days are subject to a 1-night tent charge, plus tax, for each reservation within the group block. Please note, we will work with reservations that have to cancel due to the enactment of Federal or State Government travel restrictions/mandates.

Is there a Pool? Yes! We have a beautiful heated outdoor pool and hot tub open all day for guests to enjoy. In the evening hours from 8:00 p.m. – 10:00 p.m. the pool is open for adults only.

Can I Bring My Own Food or Grill? We do not allow food preparation at the tents to help keep nature outside and limit critters. However, you can order grill kits in the Lodge to use at our designated grill stations, which are available for reservation. Reservations need to be placed 24-hours in advance. We will provide grill tools, utensils, plates, and napkins with each reservation. We do ask that you pack in and pack out your grill supplies, leaving no unwanted food at the station. Please note that our grill stations are not to be used for food purchased off-site.

Do You Offer Group Discounts? We offer a 10% discount to groups who reserve 8 or more tents. Please contact our front desk to make the reservation.

What is Your Pet Policy? To ensure everyone’s safety, we ask that all dogs remain on leash while on property unless using our designated fenced-in dog park. Pups are not to be left alone in the tents and are prohibited from the inside of the Lodge and Pool area. We do charge a $30 per pet, per night pet fee and limit each tent to two dogs at a time. We also reserve the right to remove any animal that is being disruptive or dangerous.

What is Your Smoking Policy? Terramor Outdoor Resort is a non-smoking property. We ask that you keep both the property and your accommodation smoke-free. Our policy refers to cigarettes, e-cigarettes, cigars, cannabis, and any incense or candles. A $250 cleaning fee will be charged to your account if you smoke inside of your tent.

When is Check-In and Check-Out? Our check-in time is 4:00 p.m. and our check-out time is 11:00 a.m.  If you would like to check-in earlier or leave later, we will try to accommodate your request. Please call us at (207) 288-7500 to request.

Are Meals Included? Terramor offers a complimentary grab-and-go breakfast each morning with freshly made pastries, fruit, oatmeal, bagels, coffee, tea and more. Our Kitchen [207] & bar, located in the Lodge, opens for in the evening for drinks and dinner service for an additional charge.

Do You Have a Wheelchair Accessible Tent? Yes. Our accessible tent is B01. If you need assistance in booking this tent, please feel free to call our front desk (207)288-7500. We also have a complimentary GRIT Freedom Chair available for use through our Gear Lending Station. This innovative chair allows users to enjoy trails, pathways and beaches with off-road tires.

Is the Resort Open to the Public? To best serve our natural surroundings and staying guests, our resort is not open to the public. This allows us to preserve our environment and establish a peaceful and secluded atmosphere. We will allow a reasonable number of visitors to join our guests at the Kitchen [207], we just request these guests check-in at the front and do not exceed two individuals per staying host.

Is Terramor Family Friendly? Absolutely! We encourage parents to foster the wonder of nature within their kids. We have a selection of amenities and services that everyone can enjoy such as corn hole, bocce ball, pop-up events and more. We do not have a structured playground, however we invite children to participate in the many events onsite with the supervision of their parents.

If traveling with a baby, we have portable cribs available upon request.

Can I Park Next to My Tent? Parking is available around the main entrance. To keep our natural setting we’ve kept vehicles away from the main tents and public spaces. This helps keep both noise and light pollution from disrupting our ambiance. Terramor does have wagons and golf carts to asset our guests to their tents.

Is There WiFi? WiFi is accessible throughout the property. You will be provided a WiFi code upon check-in. There are no televisions or telephones in our tents.

What Age do You Need to be to Reserve a Tent? We require there to be at least one registered adult of 21 years or older in all reservations.

Do the Tents Have Refrigerators? Each tent comes with a portable RTIC cooler. Complimentary ice is available at the Lodge. If you are in need of an electric cooler for medical and personal use, please let us know and we will have one ready for you.

Can I Lock-Up the Tent? Inside each tent is a safe where you can store your valuable belongings Our tents do not lock from the outside, however you can  secure your tent from the inside during the evenings if you choose.

Is There a Heater or Air Conditioner Inside the Tent? Our tents come with a ceiling fan and two Pendleton blankets. Each tent also is outfitted with portable floor heaters as well. We recommend you pack for Maine’s weather and bring layers.

Do I Need to Bring Firewood? No. Complimentary firewood is located throughout the property. Each tent is also supplied with one complimentary fire starter.

Can I Pick My Tent? We do offer an additional Site Guarantee for an additional fee of $25/night. This is based on availability.

A designer hideaway in the woods.

Bask in the natural beauty of your tent and relax in refined style. Enjoy casual and comfortable essentials, paired with indulgent touches. This is the outdoors done right.

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